User Experience Research and Interaction Design

“Everything technical is really about human beings.”

 
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Background

As a Senior User Interface Engineer at Dell Technologies, Andrea has led research efforts for next generation Cloud computing data protection software.

Andrea’s research has led to scalable product improvement for Dell Technologies, including:

  • Contribution to documentation and design for the common experience of deployment 

  • 100% improvement in system health literacy through observability and automation

  • User-optimized information architecture

  • UX Writing Guidelines for Dell Technologies Design System

While completing a Master of Science at the University of Texas at Austin in Information Studies, Andrea’s research was honored by the User Experience Professional Association (UXPA), where she was a 2018 Student Finalist for an opioid overdose prevention application. Since then, she has solved UX problems in technology, healthcare, and education using a mixed methods approach to communicate strategic insights about user needs.

 
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User Experience transcends domains to bridge gaps between people and the technology they use to live their lives.

Follow the link to see who Andrea has worked with on solutions throughout her career:
Resume→