User Experience Research and Interaction Design

“Everything technical is really about human beings.”

 
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Background

As a Senior User Interface Engineer at Dell Technologies, Andrea has led research efforts for next generation Cloud computing data protection software.

Andrea’s research has led to scalable product improvement for Dell Technologies, including:

  • Development of writing guidelines for organization wide design system

  • An intuitive common experience design for deployment of Dell’s Data Protection portfolio 

  • 100% improvement in system health literacy through observability and automation

  • User-optimized information architecture

Before starting at Dell, Andrea completed a Master of Science at the University of Texas at Austin in Information Studies, where her research was honored by the User Experience Professional Association (UXPA) as a 2018 Student Finalist for an opioid overdose prevention application.

 
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User Experience transcends domains to bridge gaps between people and the technology they use to live their lives. Andrea has solved UX problems in technology, healthcare, and education using a mixed methods approach to communicate strategic insights about user needs.

Follow the link to see who Andrea has worked with on solutions throughout her career:
Resume→